In June this year, Vision Profiles achieved the transition from ISO 9001:2008 to ISO 9001:2015.
Like all things Vision, this has been a real team effort with every department playing their part in helping to achieve the accreditation. We asked Paul Bowers, Quality Manager, to walk us through the new standard:
“So, what has this new version actually meant? There has been a change to the emphasis of the standard to include risk-based thinking in the culture of the business, along with the ‘process approach’ which has always been a key feature in ISO 9001. This in effect means that the company looks at all issues of risk, minimising risk that could damage the business, as well as making sure that all opportunities for improvement are taken advantage off.”
Small details like changing the Quality Manual to the Business Improvement Plan and using the ‘opportunities for improvement’, highlighted in the regular BSI audits, highlight the focus the company has on the improvement culture that ISO helps to structure and embed into an organisation.
Paul continued: “When Alan said that he wanted the company to regain its ISO 9001 status, his remit was pretty clear; Make sure it challenges the business but adds value at the same time. We try to do all we can to meet our customers’ expectations - but in a structured way so that we can repeat it time after time, and we seek to never miss an opportunity to get better and improve as a company.”